PRIVACY POLICY

Effective Date: February 16, 2026

 

Berks Ortho, LLC (“Berks Ortho,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and with whom it may be shared.

1. Information We Collect

  • We may collect personal information including your name, address, email address, telephone number (including mobile number), appointment information, insurance and billing information, communications preferences including SMS consent, and medical or treatment information as necessary for patient care.

  • We do not sell personal information.

 

2. How We Use Personal Information

  • We use personal information to schedule and confirm appointments, provide care and treatment, send appointment reminders, send billing and account notifications, provide follow-up care instructions, communicate operational updates such as weather closures, respond to inquiries, and comply with legal and regulatory requirements.

 

3. Text Messaging and SMS Consent

  • Consent to receive SMS messages is not a condition of receiving treatment or services.

  • If you provide your mobile number and opt in to receive text messages, Berks Ortho may send SMS messages related to appointment scheduling, care coordination, billing notifications, and operational updates.

    • Message frequency may vary. Message and data rates may apply.

    • SMS consent is not shared with third parties for marketing purposes.Sharing of Information

4. Sharing of Information

  • We may share personal information only as necessary with healthcare providers involved in your care, insurance companies and billing processors, service providers who assist in operations such as secure messaging vendors, or when required by law.

  • We may also share personal information with affiliated entities under common ownership or management, including Freedom Therapies, Inc., for purposes of treatment, payment, and healthcare operations.

  • All vendors and affiliated entities are contractually obligated to safeguard your information and use it solely for the services they provide to Berks Ortho.

  • We do not share personal information with third parties for their independent marketing purposes.

 

5. Data Security

  • We implement reasonable administrative, technical, and physical safeguards to protect personal information in accordance with applicable laws, including HIPAA.

6. Your Rights

  • You may request access to your information, request corrections, withdraw SMS consent at any time, or contact us with privacy questions by calling 484-628-2663.

 

7. Updates

  • We may update this Privacy Policy from time to time. The current version will always be posted on this page with the effective date.

 

8. SMS Terms of Service

  • By providing your mobile number and opting in through a web form, intake form, or other communication method, you agree to receive SMS messages from Berks Ortho, LLC. These messages may include appointment scheduling, reminders, and confirmations; post-visit follow-up; billing and account notifications; and operational updates.

  • Message frequency may vary. Message and data rates may apply.

  • To opt out at any time, reply STOP to any message. For assistance, reply HELP or contact our office at 484-628-2663.

  • Consent to receive SMS messages is not a condition of receiving treatment or services.